WhatsApp Integration
Bring WhatsApp and your ERP system together, digitalise all processes from reporting to notifications, from customer communication to surveys!
BTcodex WhatsApp Integration allows businesses to share data from ERP systems directly with users via WhatsApp, send push notifications and manage customer/employee interaction in a mobile environment. WhatsApp Integration is a solution that enables the data in your ERP system to be sent automatically and in real time via WhatsApp, carrying the internal and external communication of businesses to the mobile platform. Instantly transmit your data, speed up your processes, and strengthen the mobile workforce!
Survey & feedback collection and integration into ERP
Fast, efficient platform for customer and staff communication
Mobile management with instant alerts, order and stock information
Automatic report sending from ERP to WhatsApp
Why BTcodex WhatsApp Integration?
Manage your business from your pocket, speed up communication, increase efficiency!
Time Saving Reporting
Save time with automatic report submission
Fast Process Management
Speed up the process with instant information and alerts
Effective Communication Channels
Communicate directly with customers and employees
Strong Decisions with Data
Analyse ERP data, strengthen your decisions
Business Management with WhatsApp
Manage every process from order tracking to permit management via WhatsApp
Data Sending
Push Notification
Order Management
Reporting & Tracking
Feedback Collection
Data Sending
Highlights
Reporting & Data Submission
• Generate automatic reports with data from your ERP system.
• Send to designated user groups via WhatsApp.
• Instant delivery of sales, stock, order, personnel and financial data.
Push Notification
Highlights
Push Notification & Warning System
• Send automatic alerts via WhatsApp according to the conditions defined in ERP (e.g. stock lower limit, delayed order).
• Allow users to take quick action.
Order Management
Highlights
Customer Communication & Order Management
• Communicate order confirmation, delivery notification and invoice details to customers via WhatsApp.
• Strengthen customer interaction, increase loyalty.
Reporting & Tracking
Highlights
Personnel Reports & Tracking
• Send personnel leave requests, shift information or performance reports to the relevant personnel via WhatsApp.
• Digitalise approval mechanisms.
Feedback Collection
Highlights
Surveys & Feedback Collection
• Send customer or employee satisfaction surveys via WhatsApp.
• Analyse the responses by integrating them into the ERP system.
How WhatsApp Integration Works?
A business structure managed from anywhere, supported by instant information flow!
- Data from ERP is processed by the system.
- Defined triggers are activated (time, event, process, etc.)
- Information/report is sent to the relevant user via WhatsApp.
- If feedback is received, the system integrates this data into the ERP.
- The whole process is traceable, traceable and measurable.
Advantages of WhatsApp Integration
Decision Support Mechanism
Support to management with ERP data analysis via WhatsApp
Mobile Management
Managers can be involved from anywhere
Customer Satisfaction
Proactive communication in order and service processes
Time Saving
Reports and notifications automatically and instantly
Increased Productivity
No more manual data transfers
