BTcodex B2B Smart Order and Tracking Platform for Dealers, Salespeople and Call Centres
Digitalise your dealer order processes, reduce the workload of your sales team and maximise customer experience!
BTcodex B2B is a comprehensive order management and tracking system developed for dealers, sales staff and call centres.
This platform offers great advantages to businesses with its user-friendly interface, detailed stock and order management, ERP integration and cloud-based flexible structure. Your dealers, sales team and call centre can manage orders, view customer accounts and check balances through a single system.
Credit Card Payment Collection
Dealers can make their payments directly through the system.
Limit-Based Approval Mechanism
Risk control and order security.
ERP Integration
Full compatibility with Logo, Oracle, and other ERP systems.
Warehouse-Based Inventory Tracking
Real-time access to up-to-date inventory information.
Mobile & Web Usage
Mobile support for iOS & Android devices.
Advantages with BTcodex B2B
Faster Order Processes
Dealers and sales teams can enter orders at any time
Information and Coordination
Stock, price and payment status can be displayed instantly
Direct Debit Management
In risky orders, payment is requested from the customer
Make Mobile & Cloud Based
Access from anywhere at any time
Advanced Reporting and Analysis
Optimise order, stock and collection processes
Why BTcodex B2B?
Simplify order management for dealers and salespeople!
Offer online stock, price and payment plan management!
- Enable your sales team to follow customer accounts instantly!
- Move your sales operation to a more traceable and efficient structure!
- Minimise manual errors by digitalising order processes!
Central Single Platform
Inventory and Price Management
Push Notification System
ERP Integration
Reporting
Central Single Platform
Highlights
Centralised Dealer, Salesperson and Call Centre Usage on a Single Platform
• Dealer management - Dealers can manage stock and order management themselves.
• Sales staff - Can manage special order and discount management for their own customers.
• Call centre - Increases customer satisfaction by speeding up order and collection processes.
Inventory and Price Management
Highlights
Warehouse Based Inventory and Price Management
• See the instant status of products with real-time stock tracking.
• Create special pricing with customer-based discount and payment plan definition.
Push Notification System
Highlights
Push Notifications & Approval Mechanism
• Inclusion of orders in the limit-based approval mechanism.
• Instant order confirmation and payment reminder notifications to dealers and sales staff.
• Performing transactions by checking the risks in orders and not performing transactions without payment in risky transactions.
ERP Integration
Highlights
ERP Integration & Independent Working
• Full integration with Logo ERP, Oracle ERP and other systems!
• Suitable structure for all businesses with ERP independent use option.
• Accelerates accounting processes with automatic order transfer.
Reporting
Highlights
Dynamic Reporting with Artificial Intelligence
• Dealer order performance reports.
• Product based stock analyses.
• Pending order and collection reports.
• Customer visit and purchase trend analyses.
• Dealers can make balance settlement transactions by credit card through the system.
• It provides instant access to dealer statement and collection reports.
How IT BTcodex B2B Works?
BTcodex B2B is a system that facilitates ordering processes and enables customers to place orders as self-service:
The dealer, salesperson or call centre creates the order.
Customer-specific price, stock and payment plans are shown.
The dealer checks the payment status and balance before ordering.
Risky customers are asked to pay before the order is placed.
Orders are subject to limit-based approval mechanism.
Authorities manage the process with automatic notifications.
Approved orders are transferred to ERP and the dispatch process starts.
After dispatch, order confirmation notification is sent in SMS and PDF format.
Dealer and salesperson can follow the processes by viewing reports.
Who is IT BTcodex B2B Suitable for?
BTcodex B2B is the perfect solution for the following businesses:
- Companies with dealers – Dealers can manage their own orders, payment status and stocks.
- Companies with sales teams – Sales representatives can provide customised pricing and order management to customers.
- Call centre order management businesses – Operators can easily manage customers’ orders and collections.